About Sedcom
THE COMPANY AT A GLANCE
Our Background
SEDCOM is a Specialist business technology Service Company, based in Canberra, which commenced in 1991 to meet the needs of users in an increasingly deregulated industry.
Our Mission
SEDCOM'S mission is to meet our clients' needs in such a way as to positively develop the company image and thereby increase our market share in our areas of specialist operation.
Our Offerings
To meet your needs in the areas of;
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Sales
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Technical services - installation and maintenance
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Facilities management
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Training
We have:
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Management well acquainted with IT & telecommunications user service needs
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A well trained and experienced team of technical staff
Our objectives are to:
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Provide efficient and cost effective solutions to your IT & communication needs
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Provide superior professional and friendly service
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Provide expert technical knowledge
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To be recognised as the premier provider in the areas in which we operate.
SEDCOM'S CAPABILITIES
SEDCOM'S capabilities cover a wide range of IT & Telecommunications Support Services.
Our main areas of operation are:
Sales
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Ericsson/Aastra, Panasonic and Toshiba Business Phone Systems
- IT inferstructure survice and support
- computers and network equipment
- Headsets solutions
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Music on hold
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Cordless DECT networks
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Voice conferencing units
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Computer telephony integration
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System upgrades for existing telephone systems
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Trade-in options
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Bill analysis and consulting
Technical Services
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SEDCOM Maintenance Agreements
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Minor works
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Telephone and data cabling
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Relocation services for all your office technology
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Installations of phone and IT networks
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Prime or sub-contracting for the projecting and installation of: - PABX and Key Telephone Systems, Microwave Systems and Network installations
Training
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Telephone etiquette
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User training
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Operator/switchboard training
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Customer administration training
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Voice mail implementation and training
Facilties Management
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System implementation
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Account processing
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Technical staff placement
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Project management
WHY SHOULD YOU CHOOSE SEDCOM
Company Competence
SEDCOM is a Company, which has developed from a long established tradition of service and customer satisfaction; company competence is confirmed not only in the individual reputation of its staff members, but also in its appointment by Aastra/Ericsson as an Accredited Agent/Dealer for its product range.
Staff Experience
SEDCOM staff are all well qualified in their areas of specialisation; and have had extensive and wide varying experience in the fields in which they are offering service.
Personalised Service
SEDCOM staff in accordance with the Company objective seeks to always provide superior friendly service in a professional manner so as to be recognised as a premier provider of these services.
Efficiency
SEDCOM, with a small-specialised team, is able to address you problems quickly and competently; there is no bureaucracy to confuse your message - you talk to the person who will undertake your tasks.
Best Value and Quality for money
SEDCOM is a good, solid, value proposition for your business through the provision of qualityproducts and the experienced technical staff undertake tasks with a minimum of overheads (thus minimising the time taken and reducing the charging rate).
ABOUT OUR GENERAL MANAGER
In July 2007 Rene Sedlmaier became the General Manager of Sedcom Business Phone Centre. Rene's hobbies include Para Gliding, Carpentry, mountanbikes, Snow Boarding and spending time with his family.
Rene is a highly skillled/trained technician on the Aastra/Ericsson, Mitel and Panasonic Business Phone Systems with an extensive knowledge in system set ups and configurations to allow us to provide individual solutions to our clients.
Rene prides himself on his honesty, integrity and providng the best possible solution for the customers requirements.
